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Last update time: 04-10-24
2023 Shopping Season Discount Review
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New Year's Day Coupon - Only From $29.75 for Birthday Flowers
Valentine's Day Coupon - Valentine's Day Gifts @Easy Flowers
02-14-22
Mother's Day Coupon - Enjoy 20% Off Your Clearance Purchase
There are around 178 people who've already reviewed Easy Flowers. 100 excellent reviews. 5 people rate Easy Flowers great. And 73 customers rate bad.
Trustpilot calculated Easy Flowers's score 3.3. The latest review – TLDR: Do not purchase flowers here (or any flowers) - absolutely awful quality, a massive waste of money. I will not be purchasing here again.
I placed an order to send a single rose to my partners home and it was a fine order. The rose was lovely, it lasted over a week, it was timely. So I thought with my previous experience it would be safe to purchase three roses ($93 order) for Valentine’s Day.
I was wrong.
He received the flowers on time which was lovely. He brought them inside. Now, I misread the advert and thought that the vase in the picture was included with the flowers. Since it had “Vase extra” labelled, I’d say it was a pretty safe assumption that it meant that the vase was included as an extra. But no - admittedly, not necessarily the company’s fault but I feel that maybe it should be reworded.
He took the flowers inside and left them in their little set up with the florist sponge. He saturated the florist sponge with water, as much as it could hold, and he then left it.
6 hours later one of the roses wilted. I was appalled when he told me. So I immediately contacted EasyFlowers. The florist came back to me with an 18 dollar refund. I spent 93 dollars - a premium on delivery and a premium on the roses themselves. I expected 1/3rd of the cost I paid considering 1/3rd of my order was dead.
Before I could respond and ask for this, my partner contacted me again to say that a SECOND rose had wilted. I immediately called EasyFlowers up to tell them exactly what had happened and they contacted the florist. The florist told me that the reason the second rose had died was because it was still in the florist sponge which is absolutely ludicrous. If Woolworths and Coles can keep their boxed flower displays fresh and alive in florist sponge for days on end, I am sure that 3 roses can survive 12 hours in it. I was offended that the florist thought I was that stupid.
And yet, EasyFlowers told me there was nothing that they could do and that all I could do was accept the 18 dollars. Even though the florist had treated me like I was stupid and that this was in essence a MAJOR scam, they had no authority to do anything to remedy the situation. The woman I spoke to did offer me a 50 dollar voucher with EasyFlowers but I am genuinely appalled that they had no other authority over the situation. I did not take the 50 dollars because I do not intend on ever purchasing from this company again.
I accepted the 18 dollars and then informed the florist of my absolute disappointment. I told her that if I knew the name of her florist, I would write the worst review I could think of. She responded, apologised and offered another 18 dollars for the second rose (which did not offer before my message).
So out of my 93 dollar order of three roses, two wilted within 12 hours and I got a third of the cost back - if I’m honest, I deserve a total refund. I paid for presentation and there is absolutely no “presentation” when two of the roses wilt. I am so severely disappointed.
Do not buy flowers here. It is a waste of money. I will not be purchasing here ever again..